Frequently asked questions.

If you have a question that is not answered here, please contact us.


My account

Please login to update any details on your account or to view previous orders or the status of an existing order.  If you are a first time customer, please create your account.  Please let us know if you would like to be sent email updates regarding any developments at Pepperfit by registering for our newsletters.




Gift & Kit Brochure


Delivery times and prices


Office Hours

Our offices are open from 10am to 5pm Mon - Thurs, and 10am to 1pm Friday.  We are closed on Bank Holidays.


Christmas and New Year closure 2023/4.  Our office will closed on Wednesday 20th December at midday in order to process all Christmas orders for posting via Royal Mail.  We will re-open on Monday 8th January 2024


Trade Enquiries/Orders

Please contact us or telephone +44(0)20 8144 6306. 


International and non UK mainland orders 

Please see delivery times and prices above, alternatively phone +44 (0)20 8144 6306 and we would be happy to take your order over the phone and advise delivery prices.  When phoning from overseas, please note that our offices are open from 9am to 5pm Mon - Friday (local time London, UK.)


Changing or cancelling an order

If you need to change your order after you have placed it, please contact us as soon as possible.  It may not always be possible to cancel or change your order depending on whether it has already been completed or dispatched.  


Taxes and import duties

Our products are subject to VAT at the current rate unless you are ordering from outside Europe.  Prices shown on this site VAT.  Our VAT number is 979 3532 68



Returns policy

Privacy policy

Terms and conditions



Our naturally therapeutic bodycare products, containing high grade essential oils and arnica, are hand blended for both Professional and Home use. Have a query? Call us on +44(0)20 8144 6306


We promise to only send you good things.